This privacy policy applies only to this website. The website is operated by HCAPS Group International Ltd.

‘HCAPS Group’; ‘we’; ‘us’; and ‘our’; means HCAPS Group International Ltd of 12 Town Quay Wharf, Abbey Road, Barking, Essex IG11 7BZ.

HCAPS Group endeavors to ensure that the information that you submit to us remains private, and that it is used only for the purposes described below. We aim to provide a safe and secure experience for all of our users. We make every effort to comply with our obligations under the EU General Data Protection Regulation (GDPR). Additionally, we understand the importance of maintaining the confidentiality of your CV and other information stored about you while using the site.

Manage Your Privacy

To provide the best experiences, we and our partners use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us and our partners to process personal data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.

You may withdraw your consent, review or update your privacy settings here.

Jobseeker Account and CV information

When you register to HCAPS Group your details, including your CV, can be made available for searching, viewing over the Internet and downloading by any direct recruiter, employment consultant or other person or organisation who requests CVs matching your profile to be sent to them. HCAPS Group attempts to verify the identity and the nature of the business of such organisations however does not make any warranties as to their authenticity.

Your personal information

When you register with us as a jobseeker we will process your personal data on the basis set out in this policy, as it is in our legitimate interests to do so following your registration. We will collect personal information from you, such as your name, contact details, details of the kind of work you are looking for, the location where you want to work and your CV. We will use your personal data to manage your account and to email you about our services which includes job alerts and emails about courses that are relevant to your fields of interest. We may contact you regarding site changes or changes to the HCAPS Group products or services that you use.

Disclosure of personal information

When you register, we store some information about you in your account, but it is protected by your password and may only be accessed by you. It does not form part of our candidate database and cannot be searched or accessed by HCAPS Group customers. You can delete your account at any time. Your CV, unless you choose the option to ‘hide’, will be accessible to any HCAPS Group customer. If you choose to hide your CV, all clients of HCAPS Group will be unable to view or access it.

Please do not submit your personal information to us if you do not want us to collect it.

We ask jobseekers not to include information on their CV that is considered sensitive personal data, for example your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, your health, sex life or sexual orientation.

If you choose to create a profile and upload a CV to our database, we rely on you to ensure that your details are kept up to date. You should update your CV at least every six months, particularly if your contact details have changed.

Please note that HCAPS Group reserves the right to remove from our database, CVs which include any content that we consider to be illegal or offensive.

We may record and share aggregated information with our clients. Additionally, if you input your information on a co-branded registration page or job application page, eg a HCAPS Group client-company registration page then the information that you give becomes the property of both HCAPS Group and the client. HCAPS Group is not responsible for the information that the client receives.

HCAPS Group will also use the aggregate data to identify employment trends across different industries, such as salary averages. This information will not be capable of being linked to any personally identifying information about users.

Please be aware that some of our customers may be located in countries outside the European Economic Area.

PLEASE NOTE: Your current employer may be a customer of HCAPS Group, or a client of one of our customers. HCAPS Group cannot restrict the customers who access profiles on our database and cannot be held responsible for any eventuality.

Information collection and use

IP Logging

Like many websites, we routinely capture your IP address information to determine your general location.

This is anonymous in nature and is never linked to your Jobseeker Account or CV Information.

Capturing your IP address information helps us work out whether you are visiting the site from within the UK, EU or rest of the world, and means we can show you content that’s specific to your location and ask the right questions about your eligibility to work in the UK or EU should you wish to apply for a job on HCAPS Group. HCAPS Group automatically receives and records information on our web server logs from your user including your IP address. HCAPS Group records IP addresses for anonymous statistical purposes, administration of our website and servers, and to improve our services.

An IP address, or ‘internet protocol address’, is a unique identifying number given to every device connected to the internet. Like a car license plate, an IP address is a special serial number used for identification.

Google Maps

HCAPS Group uses the Google Maps API in accordance with Google’s Privacy Policy.

Cookies

Information may be gathered from your registration form and your use of our website through “cookies”. The information gathered may be used by HCAPS Group internally, for purposes relating to your use of the website and for marketing activities, and may be passed to carefully selected third parties to use for marketing activities. If you do not wish to receive marketing material from HCAPS Group or from carefully selected third parties you should tick the appropriate box on the submission form. If you subsequently decide you no longer wish to receive direct marketing/information from HCAPS Group or no longer wish us to pass your information to third parties you should notify us using the Contact page of our website or delete your CV.

HCAPS Group may set and access cookies on your computer. You can choose whether or not to accept cookies, however, if you do not accept HCAPS Group cookies, some of our services may not be available to you. More information about HCAPS Group cookies can be found in our Cookie Policy. This policy does not apply to companies that HCAPS Group does not own or control, or to people that HCAPS Group does not employ.

When you log into our website, we may share information that we collect from you, such as your email (in hashed, pseudonymous form), IP address, or information about your browser or operating system,  It may be shared with our advertising partners and other third party advertising companies globally for the purpose of enabling interest-based content or targeted advertising throughout your online experience (e.g. web, email, connected devices, and in-app, etc).

Other choice options for display: Users can also express their choices, through the following platforms: IAB opt-out platform, Network Advertising Initiative opt-out platform, Digital Advertising Alliance platform that provide options to express their choices for all companies that are registered in this platform.

HCAPS Group uses a specific cookie in order to facilitate the use of Google Universal Analytics for logged in Candidates or Recruiters (“Logged-In User”). If you are a Logged-In User, HCAPS Group may use your Candidate or Recruiter user ID in combination with Google Universal Analytics and Google Analytics to track and analyse the pages of HCAPS Group that you visit. We do this to better understand how you use HCAPS Group, with the aim of improving HCAPS Group for all users. We do not pass any Logged-In User personal identification information to Google Analytics.

Learn more about privacy at Google or opt-out of this feature by installing the Google Analytics Opt-out user Add-on.

We collect this information anonymously for statistical reporting and do not use it to tailor our marketing or sales activity towards any individual.

We use a pixel provided by Google Analytics to determine the effectiveness of our messages in attracting traffic to our website.

Emails from HCAPS Group

If you choose to join HCAPS Group, you will receive email communications from us. You will receive essential communications, but on registering will also be given the option to receive ‘Job Alerts’ and ‘Updates’.

Register with HCAPS Group

Essential Communications

We will send you messages that we consider necessary to meet our legal obligations and your expectations of us, including about your account, application confirmations and documentation relating to purchases of optional premium products.

In accordance with our Terms & Conditions, if you do not wish to receive emails of this nature, you should not use HCAPS Group (see Closing your HCAPS Group account below)

Job Alerts

Job Alerts are bespoke notifications of the latest jobs available on our site which match your search criteria. They could include:

  • Daily Job Alerts
    These will be sent to you every day, unless no new jobs matching your criteria have been posted since your last Alert. If you choose to set-up multiple Job Alerts, you will receive each of these separately every day.
  • Instant Job Alerts
    If a new job is posted that is a very close match to your Job Alert criteria, we will send you an Instant Job Alert. These will vary in frequency depending on your desired job type, location/commute preference and salary requirements.
  • Company Alerts
    If you choose to set-up a Company Alert (a Job Alert for roles at a specific company), you will receive an email notification when that company posts new vacancies matching your search criteria. These will also vary in frequency depending on your search criteria and the volume of roles the Company makes available.

You can change which Job Alerts you receive at any time via My Account. You can also Snooze Job Alerts for a set period if you decide to pause your job search, or can stop receiving Job Alerts altogether if you so choose – this can also be done via My Account, or you can click the unsubscribe link in any Job Alert email.

Updates

Updates are emails from HCAPS Group which help you to progress in your job search, provide tips, motivational advice and additional suggestions. They could include:

  • Reminders
    Application summaries and notifications of any requests from recruiters. We’ll also give you a nudge if you’ve not checked-in for a while to keep you active in your search.
  • Recruiter Promoted Opportunities
    Some recruiters or employers ask us to reach out to candidates they think would be a good match. You’ll only receive one if factors such as salary and location are aligned.
  • Improve Your Prospects
    We work with experts to offer great advice in improving your CV or career path. We’ll let you know about these services every now and then.
  • HCAPS Group Community
    Help us make HCAPS Group better! Once a year or so, we may ask your thoughts on work or the job market, or ask you to review new or existing services. We also do the odd prize draw!

You can change which Updates you receive at any time via My Account. Alternatively, you can stop receiving Updates altogether if you so choose – this can also be done via My Account, or you can click the unsubscribe link in any Updates email.

Statistical information

HCAPS Group gathers general information about users, for example, what services users access the most and which areas of the HCAPS Group site are most frequently visited, the number of CVs on the database, or the number of visitors to the site and for other lawful purposes. Such data is used in the aggregate to help us to understand how the HCAPS Group site is used. We gather this information so that we can continue to improve and develop our services to benefit our users. We may make this aggregated information available to users of the HCAPS Group site, to our clients, advertisers, suppliers and other reputable third parties. These statistics are anonymous and contain no personal information and cannot be used to gather such information.

Security

The site is protected against unauthorised access using the latest security devices and ‘firewalls’.

Other ways of ensuring your privacy & your data protection rights:

These options are available when you log in to our website.

You may access and amend your personal details at any time.

You may ‘hide your CV’ from all clients of HCAPS Group meaning that your CV and profile will not appear in any CV Searches. You are still able to apply for vacancies with your CV.

Stop receiving HCAPS Group Emails

You may unsubscribe from any employment or promotional information that we may send to you by in any of the following ways:

  • Using the unsubscribe function at the bottom of the email
  • Amending your account details by logging in to our website
  • Contacting us on the Contact page of our website.

You will continue to receive essential communications. In accordance with our Terms & Conditions, if you do not wish to receive emails of this nature, you should not use HCAPS Group (see Close your HCAPS Group account below)

Close your HCAPS Group account

You can remove the information that HCAPS Group stores about you, at any time, by logging in to your HCAPS Group account and choosing to delete your account.

Contact us or make a complaint

If you have any questions about this policy or our use of your Personal Information please raise your query via our contact form. If you do not think we are handling your Personal Information adequately, you have the right to make a complaint to the Information Commissioner’s Office. Further information, including contact details, are available at https://ico.org.uk